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October 21, 2016 at 8:53 pm #1571
So a long time ago, about couple days back, I came across that fantastic log box over after the NVIDIA setup failed to install the drivers on several different high-end systems that I was working on; for no apparent reason. Then, like a true leader of the Dothraki –I relaxed, stretched my fingers and hamstrings then fire up the setup.exe again.
Immediately I came to the same message that read “NVIDIA Installer failed” again –and none of the driver components were installed. See, that totally sucks because if I ever wanted a random generic video card, I’d just use the integrated GPU and call it a great life; rather than burning through a few $300’s for these GTX’s. In a short moment, I was pretty sure that this is karma bitching at me for not letting that guy merge into my lane two days ago.
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However, I quickly recomposed myself and the troubleshooting took places along with many of hours of frustration –where it should have been remedied by NVIDIA or Microsoft themselves in the first place. But who knows, marriage is complicated. Anyway, several searches from Google and Bing return similar problem everywhere. It does not matter if it’s a GTX 460, GTX 570 or the new GTX 980, etc.. the damn installer just won’t install (I think it’s possessed). On the other hand, Windows, being a difficult teenager, wouldn’t even bother to give a second try at the very certified driver that it directly obtained from Windows Update itself. Cute.
Good news is I got a potential solution for that problem –hopefully before you do the exact opposite of Hodor.
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Essential Things To Check
First thing first, be sure Windows is running on the latest Service Pack. Windows 7? Get SP2. Windows 8? Get 8.1. Windows 10? ..Shit. Well, check anyway.
We all know that this is a complicated relationship between NVIDIA and Windows and all but unfortunately you and I are caught up in the crossfire –which should have been a problem of AMD since they came up with the term Crossfire in the first place. But well, NVIDIA holds the honor. Anyway, these are the few forms of the error:
Error Code 28
Driver cannot be installed
No Hardware Specified
System keeps rolling back to Standard VGA Adapter driver after restart, etc…
Now before we dive in, let’s get these cautions out of the way.
Windows 8.1 – Windows 7 SP1 – Windows Vista SP2 – Windows XP SP3
Make sure on-board graphics chipset is deactivated and BIOS is set to use current discrete video card as main.
Make sure your motherboard BIOS is running the latest firmware.
Hard Drive is not too full. There were many cases when NIVIDA setup could not extract the packet into the Temp folder because the target drive was packed.
Antivirus program or Firewall should not give any issue but it’s worth some attention. Disable it just in case. Don’t forget to enable it the next time your browse brazzer the Internet.
Try your video card on a different PCIe slot or different computer to see whether the same issue occurs. You may find a way to rule out the possibility that the motherboard or the video card is defective.
Run a quick file system check using the command sfc /scannow to make sure the Windows core has not been altered or violated.
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Method I : Manually Update Driver Through Device Manager
This is the most simple fix. Sometimes it works like a charm, other times it’s a miss. Like the first date. Or first dump after tacos.
1. Right click and use Update Driver Software on the Display or Standard VGA Graphics Adapter from your device list.
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